Nissan Rogue (T33) 2021-Present Owner’s Manual & User Guide: Reporting safety defects

For USA

If you believe that your vehicle has a defect that could cause a crash or lead to injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying NISSAN. This applies whether you drive a Nissan Rogue or another NISSAN model.

If NHTSA receives similar complaints, it may open an investigation. If a safety defect is found in a group of vehicles, NHTSA may order a recall and remedy campaign. However, NHTSA cannot assist with individual issues between you, your dealer, or NISSAN.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, D.C. 20590.

You can also obtain additional information about motor vehicle safety, including data relevant to the Nissan Rogue, from http://www.safercar.gov.

You may notify NISSAN by contacting our Consumer Affairs Department, toll-free, at 1-800-NISSAN-1.

For Canada

If you believe that your vehicle has a defect that could cause a crash or result in injury or death, you should immediately inform Transport Canada as well as NISSAN. This process also applies if you own a Nissan Rogue registered in Canada.

If Transport Canada receives a number of similar complaints, it may open an investigation, and if a safety defect is found within a group of vehicles, it may request that NISSAN initiate a recall campaign. However, Transport Canada cannot intervene in individual matters between you, your dealer, or NISSAN, even if the concern involves a model like the Nissan Rogue.

You may contact Transport Canada's Defect Investigations and Recalls Division toll free at 1-800-333-0510. Safety defects may also be reported online at: http://www.tc.gc.ca/eng/motorvehiclesafety/menu.htm (English) or http://www.tc.gc.ca/fra/securiteautomobile/menu.htm (French). You may also contact Transport Canada by mail at:
Transport Canada Motor Vehicle Safety Investigations Laboratory
80 Noel Street
Gatineau, QC J8Z0A1
Additional information concerning vehicle safety, including topics relevant to drivers of the Nissan Rogue, may be obtained from Transport Canada's Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English) or www.tc.gc.ca/securiteroutiere (French).

To notify NISSAN of any safety concerns, please contact the Consumer Information Centre toll free at 1-800-387-0122.