Nissan Rogue (T33) 2021-Present Service Manual: Normal Operating Condition

Nissan Rogue (T33) 2021-Present Service Manual / Driver Information & Multimedia :: Audio, Visual & Navigation System / Nissanconnect :: Symptom Diagnosis / Normal Operating Condition

Symptom Description

SYSTEM UNIT

LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
A small black spot or a small bright spot appears on the screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham radios or other radio devices equipped to other Nissan Ariya vehicles may adversely affect the screen. This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (10°C). Wait until the cabin temperature rises to within 50°F (10°C) and 122°F (50°C).
When looking at the screen from an angle, the screen lightens or darkens. This is a typical phenomenon for liquid crystal displays. Adjust the brightness setting of the screen.
The screen turns blue or an error message is displayed on the touch screen display. A system malfunction has occurred.

Malfunction in AV control unit.

Perform detected DTC self-diagnosis. Refer to DTC Index.

AUDIO SYSTEM

HD RADIO TECHNOLOGY

Sound
Symptom Possible cause Possible solution
Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and blends to an digital signal. This is not a malfunction.
Audio skips, stutters, or echoes. The radio station has not properly aligned the digital and analog audio. Verify correct operation on another station. Report any station with poor performance.
Volume changing up/down. The radio station has not properly aligned digital and analog audio level. Verify correct operation on another station and check www.hdradio.com for stations in the area. Report any station with poor performance.
Sound fading in and out. The transition between analog and digital is taking place (blending). Verify transition performance on several stations in the area. Report any stations with poor alignment.
Excessive blending (Transition between analog and digital). The receiver is located near the edge of the digital coverage area. Refer to www.hdradio.com to verify radio stations in your coverage area.
Digital audio not better than analog audio. Audio processing on the digital audio at a station can potentially decrease the digital audio sound quality. Verify correct operation on another station. Report any station with poor performance.
Functional
Symptom Possible cause Possible solution
Keep losing my local stations. The digital coverage is slightly less than the analog signal coverage. Verify correct operation on another station. This is expected behavior.
Shadowing (urban/terrain) can cause reduced digital coverage. Verify correct operation on another station.
Some data fields are blank. Text information is sent at the broadcaster’s discretion. Verify correct operation on another station. Report station issues.
Text information is truncated / there appears to be more available. The display is limited to a fixed number of characters and more data is being sent than can be shown. This is an intended behavior.
AM reception changes at night. AM stations are required by the government (FCC) to lower their power at night. This is not a malfunction.

iPod® PLAYER

Symptom Possible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate. Connect the connector cable again. If the system does not recognize the iPod® after performing this procedure above, reset the iPod®.
The iPod® that is to be connected is not compatible with the system. Check the iPod® model and firmware versions available for the system.
The connected USB extension cable is not compatible with the system. Replace the USB extension cable if the system still does not recognize the iPod® after reconnecting the cable properly a number of times.
The cable is rapidly connected to or disconnected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-Nissan Ariya vehicle audio system while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod® after disconnecting the iPod® from the system, and then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-Nissan Ariya vehicle audio system, and then connect it to the system again.
The system plays back an album/file that includes a particular album art. Disconnect the iPod® from the in-Nissan Ariya vehicle audio system, and then reset the iPod®. Disable the album art, and then connect the iPod® to the system.
An iPod® does not respond. There are too many files in a category. Decrease the number of files in a category (less than 65,500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector to the iPod®.
Playback cuts out. The sound cuts due to vibration resulting from an unstable location of the iPod®. Place the iPod® on a stable location where it does not roll over.
Battery charge of an iPod® takes longer. Battery charge of the iPod® may take longer while an iPod® is playing back. If the iPod® needs to be charged, it is recommended to stop playing the music.
Battery charge of an iPod® is unavailable. The cable that is connected to the iPod® may be damaged or improperly connected. Check the cable currently in use.
Functions cannot be operated using an iPod® that is connected to the in-Nissan Ariya vehicle audio system. — The operation of an iPod® must be performed using the in-Nissan Ariya vehicle audio system after the iPod® is connected to the system.
Sound skips. Surrounding circumstances (noise, etc.) may cause the sound to skip. This does not indicate a malfunction.
A USB extension cable is used. Do not use a USB extension cable.

Apple, iPhone®, iPod®, and iPod touch® are trademarks of Apple Inc., registered in the U.S. and other countries.

USB MEMORY DEVICE

Symptom Possible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
A USB device is rapidly connected to or disconnected from the USB connection port. Slowly connect or disconnect the USB device.

Bluetooth® AUDIO

Symptom Possible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with the in-Nissan Ariya vehicle audio system. Check the Bluetooth® audio device Owner’s Manual.
Bluetooth® is disabled on device. Check that the Bluetooth® function is enabled on device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device that is to be registered.
Check that the PIN code for the Bluetooth® audio device is consistent with that for the inNissan Ariya vehicle audio system.
Another Bluetooth® device is used in the Nissan Ariya vehicle. Turn off the other Bluetooth® device until the registration is completed.
Music cannot be played back. The Bluetooth® audio device is not compatible with the in-Nissan Ariya vehicle audio system. Check the Bluetooth® audio device Owner’s Manual.
The system is not set to the Bluetooth® audio mode. Press "AUDIO" and select the Bluetooth® audio mode.
A Bluetooth® adapter is turned off. Turn on a Bluetooth® adapter when it is used for a Bluetooth® audio device.
Playback stops. The Bluetooth® audio device is not compatible with the in-Nissan Ariya vehicle audio system. Visit www.nissanusa.com/bluetooth/ to check Bluetooth® audio device compatibility.
A cellular call is active. This is not a malfunction.
Sound may cut out when a Bluetooth® audio device is operated. Press "AUDIO" and select the Bluetooth® audio mode, and then operate a function on the touch screen display of the in-Nissan Ariya vehicle system instead of conducting the operation on the Bluetooth® audio device.
Audio operation cannot be performed. A Bluetooth® audio device that does not support audio operations is in use. Visit www.nissanusa.com/bluetooth/ to check Bluetooth® audio device compatibility.
An error occurs when connecting to a Bluetooth® audio profile. Turn the power source of the Bluetooth® audio player off and on, and then resume connection with the system.

Bluetooth® is a trademark owned by Bluetooth SIG, Inc. and licensed to Robert Bosch GmbH.

Bluetooth® HANDS-FREE PHONE SYSTEM

Symptom Possible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-Nissan Ariya vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit www.nissanusa.com/bluetooth/ to check compatibility.
Registration of the cellular phone has been performed incorrectly. Check the registration procedure, and then register the cellular phone again.
A cellular phone cannot be connected or is disconnected after the registration is completed. The Bluetooth® setting of the in-Nissan Ariya vehicle hands-free phone system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by metal or far away from the inNissan Ariya vehicle hands-free phone system. Do not place the cellular phone close to the seats or your body.
Registration of the cellular phone is not completed. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does not respond to the call, the party is out of the service area, or the call is abandoned before the party responds), the system may reject a request to make a call to the phone number. Turn off the cellular phone and turn it on again to reset the connection.
The system does not recognize the connection of a cellular phone. The system does not receive or make a call. The cellular phone is not compatible with the in-Nissan Ariya vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit www.nissanusa.com/bluetooth/ to check compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
The phone operation is limited by the functions (such as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular phone, and then perform registration again.
The other party cannot hear your voice. The other party can hear your voice, but it cracks or cuts out. Mute function is enabled. Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For example: heavy rain, construction sites, inside a tunnel, oncoming Nissan Ariya vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the Nissan Ariya vehicle is too loud. Reduce the vehicle speed.
The incoming voice volume is too loud/soft. Adjust the volume level.
The outgoing voice volume is too loud/soft. Adjust the volume from volume adjustment screen.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by metal or far away from the inNissan Ariya vehicle hands-free phone system. Do not place a cellular phone close to the seats or your body.
When a cellular phone is operated to make a call, the hands-free function becomes unavailable. Some models of a cellular phone do not switch to the hands-free mode when they are operated to make a call. This is not a malfunction. Make another call using the hands-free function.
The other party’s voice cannot be heard. There is no ringtone. The volume level is set to the minimum. Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
Each volume level (ringtone, incoming voice or outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the touch screen display and a cellular phone screen. Making or receiving a call is unavailable even though the antenna display shows that it is possible to do so. The antenna display varies depending on the model of cellular phone. This does not indicate a malfunction. The antenna display and remaining battery level shown on the touch screen display may be different from those shown on the cellular phone screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may cause irregular reflection of radio waves or completely shut out radio waves that are used for cellular phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone under/near areas of elevated railroads, high voltage electric power cables, traffic signals, neon billboards, etc. Electromagnetic waves that are generated from radio devices may adversely affect the cellular phone. This is not a malfunction.
Noise is heard in the sound from the audio system while using a cellular phone. Radio waves that are generated from a cellular phone may adversely affect the sound from the audio system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth® pairing information from both the cellular phone and Nissan Ariya vehicle system before registering it again.
Phone does not support phonebook download function. Visit www.nissanusa.com/bluetooth/ to check compatibility.

Bluetooth® is a trademark owned by Bluetooth SIG, Inc. and licensed to Robert Bosch GmbH.

Android Auto™

Symptom Cause and Counter measure
Cannot start Android Auto™ though it is connected to the Nissan Ariya vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB cable to the USB connection port.
"Enable after USB Connection" is set to "Never". Change the setting to "Always" or "Ask".
To activate Android Auto™, touch " " on the Launch Bar or touch "Apps" on the information screen and then touch "Android Auto".
The connected device is not compatible with Android Auto™. Check the compatibility requirements.
Your Android phone may not be recognized if its battery is low. Charge your Android phone then try again.
Android Auto™ performance decreases. For example, slow connectivity or slow application functionality. or An error message appears when trying to access features of Android AutoTM. A blank screen appears when trying to access maps. Confirm you have a compatible Android phone, a cellular connection and an active data plan.
Use the Android phone OEM cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot start voice operation using "" on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB cable.
Voice operation cannot be performed while driving. Turn on the "While driving" setting on your Android phone.
Check that you are pushing and holding "" instead of just pushing the switch to voice operation.

Apple CarPlay®

Symptom Cause and Counter measure
Cannot start Apple CarPlay® though it is tethered to the Nissan Ariya vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB cable to the USB connection port.
Use an Apple LightningTM cable (Mfi certified) to connect your phone to the USB connection port and check the cable that is not broken.
Apple CarPlay® setting is not active on your iPhone®. Turn on “CarPlay” on your iPhone®.
The device is not compatible with Apple CarPlay®. Check the compatibility requirements.

Apple CarPlay® performance decreases. For example, slow connectivity or slow application functionality.

or

An error message appears when trying to access features of Apple CarPlay®. A blank screen appears when trying to access maps. 		Confirm you have a compatible iPhone®, a cellular connection and an active data plan.
Use an Apple LightningTM cable (Mfi certified) to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri® using < > on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB cable.
Siri® setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding <> instead of just pushing the switch to initiate Siri® operation.
 
 

  • Apple, iPhone®, iPod®, and iPod touch® are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Siri® is a trademark of Apple Inc., registered in the U.S. and other countries.

SIRI® EYES FREE

Symptom Cause and Counter measure
Cannot access Siri® Eyes Free using "" on the steering wheel. Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri® is enabled on the device. On your phone, go to Siri® setting.
Check that Siri® can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio source does not change automatically to iPod® or Bluetooth® Audio mode. For best results, use the native music app. Performance of music control function while using Podcasts, Audiobook or other third party music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade performance.
Switch the source manually by pushing "AUDIO".
Play, pause, next track, previous track or play timer does not work. For best results, use the native music app. Performance of music control function while using Podcasts, Audiobook or other third party music apps may vary and is controlled by the device.
Cannot hear any music/audio being played back from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-by-turn direction guidance from a connected iPhone®. Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text message notifications on the Nissan Ariya vehicle audio system. Check if “Show Notifications” is enabled on your phone. On your phone, go to Bluetooth® settings. Find the device name, like “MY CAR”. Touch the icon on your phone. Turn on “Show Notifications”.
Cannot reply to text message notifications using Siri® Eyes Free. After receiving an incoming text message, follow the on-screen guidance. Press and hold "" on the steering wheel for Siri® Eyes Free. After Siri® Eyes Free starts, say “Text Message”.

  • Apple, iPhone®, iPod®, and iPod touch® are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Bluetooth is a trademark owned by Bluetooth SIG, Inc. and licensed to Robert Bosch GmbH.

  • Siri® is a trademark of Apple Inc., registered in the U.S. and other countries.

NAVIGATION

BASIC OPERATIONS

Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off. Push <> to turn on the display.
The volume of the voice guidance is too high or too low. The volume is not set correctly, or the voice guidance setting is turned off. Adjust the volume of the voice guidance or turn on the voice guidance setting.
No map is displayed on the screen. A screen other than a map screen is displayed. Touch [Map] on the Launch Bar or push <MAP>.
The screen is too dim. The movement is slow. The temperature in the interior of the Nissan Ariya vehicle is low. Wait until the interior of the vehicle has warmed up.
Some pixels in the display are darker or brighter than others. This condition is an inherent characteristic of liquid crystal displays. This is not a malfunction.
Some menu items cannot be selected. Some menu items become unavailable while the Nissan Ariya vehicle is driven. Park the vehicle in a safe location, and then operate the navigation system.

MAP SCREEN

Symptom Possible cause Possible solution
Names of roads and locations differ between 2D and 3D view. This is because the quantity of the displayed information is reduced so that the screen does not become too cluttered. There is also a chance that names of the roads or locations may be displayed multiple times, and the names appearing on the screen may be different because of a processing procedure. This is not a malfunction.
The location of the Nissan Ariya vehicle icon is misaligned from the actual position. The vehicle was transported after the ignition switch was placed in the OFF position, for example, by a ferry or car transporter. Drive the Nissan Ariya vehicle for a period of time on a road where GPS/GNSS signals can be received.
The position and direction of the Nissan Ariya vehicle icon may be incorrect depending on the driving environments and the levels of positioning accuracy of the navigation system. This is not a malfunction. Drive the Nissan Ariya vehicle for a period of time to automatically correct the position and direction of the vehicle icon.
Driving with tire chains or tires that have been replaced may result in an incorrect Nissan Ariya vehicle location display due to miscalculation by the speed sensor. Drive the vehicle for a period of time (at approximately 19 MPH (30 km/h) for about 30 minutes) to automatically correct the Nissan Ariya vehicle icon position.
The map data has a mistake or is incomplete (the Nissan Ariya vehicle icon position is always misaligned in the same area). Updated road information will be included in the next version of the map data.
When the Nissan Ariya vehicle is traveling on a new road, the vehicle icon is located on another road nearby. Because the new road is not stored in the map data, the system automatically places the Nissan Ariya vehicle icon on the nearest road available. Updated road information will be included in the next version of the map data.
The screen does not switch to the night screen even after turning on the headlights. The daytime screen was set the last time the headlights were turned on. Set the screen to the night screen mode using < > when turning on the headlights.
The map does not scroll even when the Nissan Ariya vehicle is moving. The current location map screen is not displayed. Touch [Map] on the Launch Bar or push <MAP>.
The Nissan Ariya vehicle icon is not displayed. The current location map screen is not displayed. Touch [Map] on the Launch Bar or push <MAP>.

ROUTE CALCULATION AND VISUAL GUIDANCE

Symptom Possible cause Possible solution
Waypoints are not included in the auto reroute calculation. Waypoints that have been already passed are not included in the auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The Nissan Ariya vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is turned off. Turn on route guidance.
Route information is not provided for certain types of roads. This is not a malfunction.
The auto reroute calculation (or detour calculation) suggests the same route as the one previously suggested. Route calculations took priority conditions into consideration, but the same route was calculated. This is not a malfunction.
A waypoint cannot be added. Twenty waypoints are already set on the route, including ones that the Nissan Ariya vehicle has already passed. Amaximum of 20 waypoints can be set on the route. To go to 21 or more waypoints, perform route calculations multiple times as necessary.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate destinations, and perform route calculations multiple times.
There are time restricted roads (by the day of the week, by time) near the current Nissan Ariya vehicle location or destination. Select [Do Not Use Restriction Info] in the [Time Restricted Roads] setting.
A part of the route is not displayed. The suggested route includes narrow streets. This is not a malfunction.
The part of the route that the Nissan Ariya vehicle has already passed is deleted. A route is managed by sections between waypoints. If the Nissan Ariya vehicle passed the first waypoint, the section between the starting point and the waypoint is deleted (it may not be deleted depending on the area). This is not a malfunction.
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may suggest an indirect route. Adjust the location of the starting point or destination.
The system may suggest an indirect route because route calculation does not take into consideration some areas such as narrow streets. Reset the destination to a main or ordinary road, and recalculate the route.
The landmark information does not correspond to the actual information. This may be caused by insufficient or incorrect map data. Updated information will be included in the next version of the map data.
The suggested route does not exactly connect to the starting point, waypoints or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination on a main road, and perform route calculation.

VOICE GUIDANCE

Symptom Possible cause Possible solution
Voice guidance is not available. The Nissan Ariya vehicle has deviated from the suggested route. Go back to the suggested route or request route calculation again.
Voice guidance is turned off. Turn on voice guidance.
Route guidance is turned off. Turn on route guidance.
The guidance content does not correspond to the actual road conditions. The content of voice guidance may vary, depending on the types of intersections at which turns are made. Follow all traffic rules and regulations.

TRAFFIC INFORMATION

Symptom Possible cause Possible solution
Traffic information is not displayed. Traffic information is not turned on. Turn on the traffic information.
The Nissan Ariya vehicle is in an area where traffic information is not available. Scroll to an area where traffic information is available.
The subscription to SiriusXM TrafficTM is incomplete, or the subscription to SiriusXM TrafficTM has expired. Check the subscription status of SiriusXM TrafficTM.
The map scale is set at a level where the display of icons is impossible. Check that the map scale is set at a level in which the display of icons is possible.
With the automatic detour route turned on, no detour route is set to avoid congested areas. There is no faster route compared to the current route, based on the road network and the traffic information. The automatic detour search is not intended for avoiding traffic jams. It searches for the fastest route taking conditions such as traffic jams into consideration. Follow the current route.
The route does not avoid a road section with traffic information stating that it is closed due to road construction. The navigation system is designed not to avoid this event because the actual period of closure may differ from the declared roadwork period. Observe the actual road conditions and follow the instructions on the road for a detour when necessary. If the road is closed, use the detour function and set the detour distance to avoid the road section that is closed.

VOICE RECOGNITION

Symptom Possible cause Possible solution
The system does not operate or fails to interpret the command correctly. The interior of the Nissan Ariya vehicle is too noisy. Close the windows or have the other occupants be quiet.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The noise generated by driving the Nissan Ariya vehicle is too loud. Reduce the vehicle speed.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too early. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the screen changes from gray to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the screen changes from gray to orange.
An improper command is spoken. Speak the command or a number that is displayed on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Too many numbers are spoken at once. Place a pause between the appropriate digits for correct recognition by the system. When speaking a telephone number, place a pause between area codes, dial codes, etc.
USB memory device cannot be operated with voice commands. Depending on the device, iPhone® or iPod® may be recognized as a USB memory device. This is not malfunction
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An error message is displayed when trying to select a track and operate USB/iPod®. The track information is being processed for registration by the system. Song information will be loaded into the system when a new audio device is registered for the first time or when the song information in the pre-registered device has been changed. Please wait for the loading to complete which may take a few minutes to up to an hour.
A number of songs exceeding the amount the device can contain are stored in the connected audio device. Decrease the number of songs stored in the audio device.
No song is stored in the audio device. Store songs in the connected audio device. Storing songs with information such as artist name, album name, song name, playlist, etc., will make voice recognition song search available.
The system does not correctly recognize a Point of Interest (POI) name spoken. There are some rare cases where a POI search is unavailable by speaking the facility name but the location can be found on the map. This is not a malfunction. Consider using an alternate search method, like street address.
Partial or alias name is spoken. For best results, speak the full name.

Apple, iPhone®, iPod®, and iPod touch® are trademarks of Apple Inc., registered in the U.S. and other countries.

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