Nissan Rogue (T33) 2021-Present Service Manual: Diagnosis and Repair Work Flow
Work Flow
DETAILED FLOW
INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing Diagnostic Work Sheet and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving Nissan Ariya vehicle with customer, if necessary.
CAUTION:
Customers are not professional. Never guess easily like “maybe the customer means that...,” or “ maybe the customer mentions this symptom”.
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GO TO 2.
CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to Fail-Safe.
CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
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GO TO 3.
PERFORM THE SELF-DIAGNOSIS
CONSULT
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Ignition switch OFF (Auto ACC function OFF) to ON.
-
Perform self-diagnosis for “ABS”.
Is DTC detected?
YES>>Record or print self-diagnosis results and freeze frame data (FFD). GO TO 4.
NO>>GO TO 6.
RECHECK THE SYMPTOM
CONSULT
-
Erase Self diagnosis result for “ABS”.
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Ignition switch OFF (Auto ACC function OFF) → ON → OFF (Auto ACC function OFF).
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Perform DTC confirmation procedures for the error-detected system.
NOTE:
If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC Inspection Priority Chart.
Is DTC detected?
YES>>GO TO 5.
NO>>Check harness and connectors based on the information obtained by interview. Refer to Intermittent Incident.
REPAIR OR REPLACE ERROR-DETECTED PART
CONSULT
-
Disconnect 12V battery negative terminal.
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Repair or replace error-detected parts.
-
Reconnect part or connector after repairing or replacing.
-
Connect 12V battery negative terminal.
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When DTC is detected, erase Self diagnosis result for “ABS”.
CAUTION:
Ignition switch OFF (Auto ACC function OFF) → ON → OFF (Auto ACC function OFF) after erase self-diagnosis result.
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GO TO 7.
IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified?
YES>>GO TO 7.
NO>>Check harness and connectors based on the information obtained by interview. Refer to Intermittent Incident.
FINAL CHECK
CONSULT
-
Check the reference value for “ABS”.
-
Recheck the symptom and check that the symptom is not reproduced on the same conditions.
Is the symptom reproduced?
YES>>GO TO 3.
NO>>Inspection End
Diagnostic Work Sheet
DESCRIPTION
-
In general, customers have their own criteria for a problem. Therefore, it is important to understand the symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all the information for the diagnosis, prepare the interview sheet referring to the interview points.
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In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
INTERVIEW SHEET SAMPLE
| Interview sheet | |||||
|---|---|---|---|---|---|
| Customer name | MR/MS | Registration number | Initial year registration | ||
| Nissan Ariya Vehicle type | VIN | ||||
| Storage date | Engine / Traction motor | Mileage | km (Mile) | ||
| Symptom | □ Does not operate ( | ) function | |||
|
□ Warning lamp turns ON. □ |
) | ||||
| □ Noise (Location: ) □ Vibration (Location: ) | |||||
| □ Other ( | ) | ||||
| First occurrence | □ Recently □ Other ( | ) | |||
| Frequency of occurrence | □ Always □ Under a certain conditions of □ Sometimes ( time(s)/day) | ||||
| Climate conditions | □ Irrelevant | ||||
| Weather | □ Fine □ Cloud □ Rain □Snow □ Others ( | ) | |||
| Temperature | □ Hot □Warm □ Cool □ Cold □ Temperature [Approx. | °C (°F)] | |||
| Relative humidity | □ High □ Moderate □ Low | ||||
| Road conditions | □ Ordinary road □ Highway □ Mountainous road (uphill or downhill) □ Rough road | ||||
| Operating condition, etc. |
□ Irrelevant □ When engine/traction motor starts □ During idling □ During driving □ During acceleration □ At constant speed driving □ During deceleration □ Immediately before stop [Nissan Ariya Vehicle speed: Approx. km/h (MPH)] □ During cornering (right curve or left curve) □ When steering wheel is steered (to right or to left) |
||||
| Other conditions | VDC setting | □ On □ Off | |||
|
Use of other functions (ex. ICC) |
□ Yes □ No ( | ) | |||
| Presence of non-genuine parts installation | □ Yes □ No ( | ) | |||
| Memo | |||||
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Other materials:
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