Work Flow
DETAILED FLOW
1.INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing BRC-67, "Diagnostic Work Sheet" and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary.
CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “ maybe the customer mentions this symptom”. >> GO TO 2.
2.CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to BRC-51, "Fail- Safe".
CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
>> GO TO 3.
3.PERFORM THE SELF-DIAGNOSIS
With CONSULT
CAUTION: Be sure to wait of 10 seconds after turning ignition switch OFF or ON.
Is DTC detected? YES >> Record or print self-diagnosis results and freeze frame data (FFD). GO TO 4.
NO >> GO TO 6.
4.RECHECK THE SYMPTOM
With CONSULT
CAUTION: Be sure to wait of 10 seconds after turning ignition switch OFF or ON.
NOTE: If some DTCs are detected at the some time, determine the order for performing the diagnosis based on BRC-54, "DTC Inspection Priority Chart". Is any DTC detected? YES >> GO TO 5.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-41, "Intermittent Incident".
5.REPAIR OR REPLACE ERROR-DETECTED PART
CAUTION:
>> GO TO 7.
6.IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified? YES >> GO TO 7.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-41, "Intermittent Incident".
7.FINAL CHECK
With CONSULT
Is the symptom reproduced? YES >> GO TO 3.
NO >> Inspection End.
Diagnostic Work Sheet
Description
INTERVIEW SHEET SAMPLE
DTC/circuit diagnosis
U1000 CAN COMM CIRCUIT
Description
Refer to LAN-8, "System Description".
DTC Logic
DTC DETECTION LOGIC
NOTE:
U1000 can be set if a module harness was disconnected and reconnected, perhaps
during a repair. Confirm
that there are actual CAN diagnostic symptoms and a present DTC by p ...
Seat belt warning system
Seat Belt Warning System Does Not Function
1.SEAT BELT WARNING LIGHT
Turn ignition switch ON.
Does the seat belt warning lamp come ON?
YES >> GO TO 2.
NO >>
Check 10A fuse [No. 13, located in the fuse block (J/B)].
Check seat belt buckle switch (driver seat).
...
Rear wiper motor circuit
Component Function Check
1. CHECK REAR WIPER ON OPERATION
CONSULT ACTIVE TEST
Select "RR WIPER" of BCM active test item.
While operating the test item, check rear wiper operation.
ON : Rear wiper ON operation
OFF : Stop the rear wiper.
Is rear wiper operation norm ...