Nissan Rogue (T33) 2021-Present Service Manual: Basic Inspection :: Diagnosis and Repair Work Flow

Nissan Rogue (T33) 2021-Present Service Manual / Steering :: Steering Control System / Basic Inspection :: Diagnosis and Repair Work Flow

Work Flow

DETAILED FLOW

INTERVIEW FROM THE CUSTOMER

Clarify customer complaints before inspection. First of all, perform an interview utilizing reproduce symptoms as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving Nissan Ariya vehicle with customer, if necessary.

CAUTION:

Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”.

>>

GO TO 2.

CHECK SYMPTOM

Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by protection function. Refer to Protection Function.

CAUTION:

When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.

>>

GO TO 3.

PERFORM SELF-DIAGNOSIS

CONSULT

Perform self-diagnosis.

Is any DTC detected?

YES>>

Record or print DTC. GO TO 4.

NO>>

GO TO 6.

RECHECK SYMPTOM

CONSULT

  1. Erase self diagnosis results for “EPS/Direct Adaptive Steering 3”.

  2. Pull the parking brake switch.

    NOTE:

    Check to make sure that the parking brake switch indicator is turned ON.

  3. Ignition switch OFF.

  4. Get out of the Nissan Ariya vehicle and close all doors.

  5. Wait 65 seconds.

    NOTE:

    • Check to make sure that the parking brake switch indicator is turned OFF.

    • If the rear brake calipers are hot, wait up to an hour until parking brake indicator light on the switch turns OFF. Once indicator light on the switch turns OFF, move to next step.

  6. Start the engine.

    CAUTION:

    Never drive the Nissan Ariya vehicle.

  7. Perform DTC confirmation procedures for the error detected system.

NOTE:

If some DTCs are detected at the same time, determine the order for performing the diagnosis based on. Refer to DTC Inspection Priority Chart.

Is any DTC detected?

YES>>

GO TO 5.

NO>>

Check harness and connectors based on the information obtained by interview. Refer to Diagnostic Work Sheet.

REPAIR OR REPLACE ERROR-DETECTED PARTS

  • Repair or replace error-detected parts.

  • Reconnect part or connector after repairing or replacing.

  • When DTC is detected, erase self diagnosis results for “EPS/Direct Adaptive Steering 3”.

>>

GO TO 7.

IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS

Estimate error-detected system based on symptom diagnosis and perform inspection.

Can the error-detected system be identified?

YES>>

GO TO 7.

NO>>

Check harness and connectors based on the information obtained by interview. Refer to Diagnostic Work Sheet.

FINAL CHECK

CONSULT

  1. Check the reference value for power steering control module.

  2. Recheck the symptom and check that symptom is not reproduced on the same conditions.

Is the symptom reproduced?

YES>>

GO TO 3.

NO>>

Inspection End.

Diagnostic Work Sheet

Description

  • In general, customers have their own criteria for a problem. Therefore, it is important to understand the symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all the information for the diagnosis, prepare the interview sheet referring to the interview points.

  • In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.

Interview sheet sample

Interview sheet
Customer name MR/MS Registration number   Initial year registration  
Nissan Ariya Vehicle type   VIN  
Storage date   Engine / Traction motor   Mileage km (Mile)
Symptom □The steering wheel position (center) is in the wrong position.
□Warning lamp turns on.
□Noise  □Vibration

□Others

(                                     )
First occurrence □Recently  □Others (                          )
Frequency of occurrence □Always  □Under a certain conditions of  □Sometimes (time(s)/day)
Climate conditions   □Irrelevant
Weather □Fine  □Cloud  □Rain  □Snow  □Others (           )
Temperature □Hot  □Warm  □Cool  □Cold  □Temperature [Approx.     °C (°F)]
Relative humidity □High  □Moderate  □Low
Road conditions

□Urban area  □Suburb area  □High way

□Mounting road (uphill or down hill)  □Rough road
Operation conditions, etc.

□Irrelevant

□When engine starts  □During idling

□During driving  □During acceleration  □At constant speed driving

□During deceleration  □During cornering (right curve or left curve)

□During steering
Other conditions

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