DIAGNOSIS AND REPAIR WORKFLOW
Trouble Diagnosis Flow Chart
Trouble Diagnosis Procedure
INTERVIEW WITH CUSTOMER
Interview with the customer is important to detect the root cause of CAN communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
NOTE:
INSPECTION OF VEHICLE CONDITION
Check whether the symptom is reproduced or not.
NOTE: Do not turn the ignition switch OFF or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
CHECK OF CAN SYSTEM TYPE (HOW TO USE CAN SYSTEM TYPE SPECIFICATION CHART)
Determine CAN system type based on vehicle equipment.
NOTE:
CAN System Type Specification Chart (Style A)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CAN System Type Specification Chart (Style B)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CREATE INTERVIEW SHEET
Fill out the symptom described by the customer, vehicle condition, and CAN system type on the interview sheet.
Interview Sheet (Example)
DETECT THE ROOT CAUSE
CAN diagnosis function of CONSULT detects the root cause.
ECU diagnosis information
CAN GATEWAY
Reference Value
VALUES ON THE DIAGNOSIS TOOL
NOTE:
The following table includes information (items) inapplicable to this vehicle.
For information (items) applicable
to this vehicle, refer to CONSULT display items.
DTC Index
...
Symptom diagnosis
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist
when the noise occurs. Use the Diagnostic
Worksheet during the interview to document the facts and conditions when the
noise occurs and any
custome ...
ECU diagnosis information
AV CONTROL UNIT
Reference Value
VALUES ON THE DIAGNOSIS TOOL
TERMINAL LAYOUT
PHYSICAL VALUES
DTC Index
BOSE SPEAKER AMP
Reference Value
TERMINAL LAYOUT
PHYSICAL VALUES
AROUND VIEW MONITOR CONTROL UNIT
WITHOUT DRIVER ASSISTANCE SYSTEM
WITHOUT DRIV ...