DIAGNOSIS AND REPAIR WORK FLOW
Work Flow
DETAILED FLOW
1.INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing DLN-32, "Diagnostic Work Sheet" and reproduce symptoms as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary.
CAUTION: Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”. >> GO TO 2.
2.CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by protection function. Refer to DLN-22, "Protection Function".
CAUTION: When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
>> GO TO 3.
3.PERFORM SELF-DIAGNOSIS
With CONSULT
Perform self-diagnosis for “ALL MODE AWD/4WD”.
Is any DTC detected? YES >> Record or print self-diagnosis results. GO TO 4.
NO >> GO TO 6.
4.RECHECK SYMPTOM
With CONSULT
NOTE: If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DLN- 22, "DTC Inspection Priority Chart". Is any DTC detected? YES >> GO TO 5.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-41, "Intermittent Incident".
5.REPAIR OR REPLACE ERROR-DETECTED PARTS
>> GO TO 7.
6.IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified?
YES >> GO TO 7.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-41, "Intermittent Incident".
7.FINAL CHECK
With CONSULT
Is the symptom reproduced? YES >> GO TO 3.
NO >> INSPECTION END
Diagnostic Work Sheet
Description
Interview sheet sample
ADDITIONAL SERVICE WHEN REPLACING AWD CONTROL UNIT
Description
When replacing AWD control unit, unit characteristics writing is required.
Work Procedure
1.PERFORM WRITING UNIT CHARACTERISTICS
Perform writing unit characteristics of electric controlled coupling.
>> Refer to DLN-35, "Work Procedure".
UNIT CHARACTERISTICS WRITING
Description
When replacing AWD control unit, rear final drive assembly and/or electric controlled coupling, unit characteristics of electric controlled coupling writing is required.
Work Procedure
1.UNIT CHARACTERISTICS WRITING
With CONSULT
NOTE: Unit characteristics is 12-digit alphanumeric.
>> WORK END
Cluster lid C
Exploded View
Audio unit (AUDIO WITHOUT BOSE) /
AV control unit (AUDIO WITH BOSE)
(NAVIGATION WITH BOSE)
A/C switch assembly (AUTOMATIC
AIR CONDITIONING) / front air control
(MANUAL AIR CONDITIONING)
Cluster lid C
Removal and Installation
REMOVAL
Release ...
Adjusting the screen
The procedure for adjusting the quality of the
screen differs depending on the type of screen
present on the vehicle.
For vehicles without Navigation System:
Press the ENTER/SETTING or
ENTER/AUDIO button.
Turn the TUNE/SCROLL or TUNE/FOLDER
knob to highlight the “Bri ...
On board diagnostic (OBD) system
Diagnosis Description
This system is an on board diagnostic system that records exhaust
emission-related diagnostic information
and detects a sensors/actuator-related malfunction. A malfunction is indicated
by the malfunction indicator
lamp (MIL) and stored in ECU memory as a DTC. The diagnos ...