Nissan Rogue manuals

Nissan Rogue Service Manual: Symptom diagnosis

MULTI AV SYSTEM

Symptom Table

RELATED TO AUDIO

Symptoms

Check items

Probable malfunction location

The disk cannot be removed. AV control unit Malfunction in AV control unit.

Refer to AV-91, "On Board Diagnosis Function".

No sound comes out or the level of the sound is low. No sound from all speakers.
  • Speaker circuit shorted to ground.

    Refer to AV-108, "Wiring Diagram".

  •  AV control unit power supply and ground circuits malfunction.

    Refer to AV-180, "AV CONTROL UNIT : Diagnosis Procedure".

Only a certain speaker (front tweeter LH, front tweeter RH, front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH) does not output sound.
  • Poor connector connection of speaker.
  •  Sound signal circuit malfunction between AV control unit and speaker.

    Refer to:

  •  AV-183, "Diagnosis Procedure" (front tweeter).
  •  AV-185, "Diagnosis Procedure" (front door speaker).
  •  AV-187, "Diagnosis Procedure" (rear door speaker).
  •  Malfunction in speaker.

    Refer to:

  •  AV-212, "Removal and Installation" (front tweeter).
  •  AV-213, "Removal and Installation" (front door speaker).
  •  AV-214, "Removal and Installation" (rear door speaker).
  •  Malfunction in AV control unit.

    Refer to AV-91, "On Board Diagnosis Function".

Noise is mixed with audio. Noise comes out from all speakers. Malfunction in AV control unit.

Refer to AV-91, "On Board Diagnosis Function".

Noise comes out only from a certain speaker (front tweeter LH, front tweeter RH, front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH).
  • Poor connector connection of speaker.
  •  Sound signal circuit malfunction between AV control unit and speaker.

    Refer to:

  •  AV-183, "Diagnosis Procedure" (front tweeter).
  •  AV-185, "Diagnosis Procedure" (front door speaker).
  •  AV-187, "Diagnosis Procedure" (rear door speaker).
  •  Malfunction in speaker.
  •  Poor Installation of speaker (e.g. backlash and looseness).

    Refer to:

  •  AV-212, "Removal and Installation" (front tweeter).
  •  AV-213, "Removal and Installation" (front door speaker).
  •  AV-214, "Removal and Installation" (rear door speaker).
  •  Malfunction in AV control unit.

    Refer to AV-91, "On Board Diagnosis Function".

Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads) Poor connector connection of antenna or antenna feeder.

Refer to AV-223, "Feeder Layout".

No radio reception or poor reception.
  • Other audio sounds are normal.
  •  Any radio station cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises).
  • Antenna amp. ON signal circuit malfunction.

    Refer to AV-168, "Diagnosis Procedure".

  •  Poor connector connection of antenna or antenna feeder.

    Refer to AV-223, "Feeder Layout".

No satellite radio reception. There is malfunction in the CONSULT self diagnosis result.

Refer to AV-92, "CONSULT Function".

  • Malfunction in antenna, antenna feeder or AV control unit. Perform DTC diagnosis.

    Refer to AV-165, "Diagnosis Procedure".

  •  Poor continuity in antenna feeder.
  •  Poor connector connection of antenna or antenna feeder.

    Refer to AV-223, "Feeder Layout".

There is no malfunction in the CONSULT self diagnosis result.

Refer to AV-92, "CONSULT Function".

  • Poor continuity in antenna feeder.
  •  Poor connector connection of antenna or antenna feeder.
  •  Loose satellite radio antenna mounting nut.

    Refer to AV-223, "Feeder Layout".

Buzz/rattle sound from speaker The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle. Refer to "SQUEAK AND RATTLE TROUBLE DIAGNOSIS" in the appropriate interior trim section.

RELATED TO HANDS-FREE PHONE

Check Compatibility

  1.  Make sure the customer’s Bluetooth® related concern is understood.
  2.  Verify the customer’s concern.

    NOTE: The customer’s phone may be required, depending upon their concern.

  3.  Write down the customer’s phone brand, model and service provider.

    NOTE: It is necessary to know the service provider. On occasion, a given phone may be on the approved list with one provider, but may not be on the approved list with other providers.

  4.  Go to “www.nissanusa.com/bluetooth/”.
  1.  Using the website’s search engine, find out if the customer’s phone is on the approved list.
  2.  If the customer’s phone is NOT on the approved list: Stop diagnosis here. The customer needs to obtain a Bluetooth® phone that is on the approved list before any further action.
  3.  If the feature related to the customer’s concern shows as “N” (not compatible): Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved phone showing the feature as “Y” (compatible) in the “Basic Features”.
  4.  If the feature related to the customer’s concern shows as “Y” (compatible): Perform diagnosis as per the following table.

Check Compatibility

RELATED TO NAVIGATION

Related to navigation

RELATED TO AROUND VIEW MONITOR

Related to around view monitor

Related to around view monitor

NORMAL OPERATING CONDITION

Description

RELATED TO NOISE

The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference, etc.).

The following noise results from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other sources. It is not a malfunction.

The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and operation of each piece of electrical equipment, and determine the cause.

NOTE: The source of the noise can be found easily by listening to the noise while removing the fuses of electrical components, one by one.

Type of Noise and Possible Cause

Type of Noise and Possible Cause

RELATED TO HANDS-FREE PHONE

Related to hands-free phone

RELATED TO NAVIGATION

Basic Operation

Basic operation

Vehicle Mark

Vehicle Mark

Vehicle Mark

Destination, Passing Points and Menu Items Cannot be Selected/Set

Destination, Passing Points and Menu Items Cannot be Selected/Set

Voice Guide

Voice Guide

Route Search

Route Search

NOTE: Except for the ordinance-designated cities. (Malfunctioning areas may be changed in the updated map disc.)

Examples of Current-Location Mark Displacement

Vehicle's travel amount is calculated by reading its travel distance and turning angle. Therefore, if the vehicle is driven in the following manner, an error will occur in the vehicle's current location display. If correct location has not been restored after driving the vehicle for a while, perform location correction.

Examples of Current-Location Mark Displacement

Examples of Current-Location Mark Displacement

Examples of Current-Location Mark Displacement

Examples of Current-Location Mark Displacement

Location Correction by Map-Matching is Slow

Name of Road is Not Displayed

The current road name may not be displayed if there are no road names displayed on the map screen.

Contents of Display Differ for Birdview™ and the (Flat) Map Screen

Difference of the BIRDVIEW™ screen from the flat map screen are as follows.

Vehicle Mark Shows a Position Which is Completely Wrong

In the following cases, the vehicle mark may appear on completely different position in the map depending on the GPS satellite signal receiving conditions. In this case, perform location correction and direction correction.

Vehicle Mark Jumps

In the following cases, the vehicle mark may appear to jump as a result of automatic correction of the current location.

Vehicle Mark is in a River or Sea

The navigation system moves the vehicle mark with no distinction between land and rivers or sea. If the vehicle mark is somehow out of place, it may appear that the vehicle is driving in a river or the sea.

Vehicle Mark Automatically Rotates

The system wrongly memorizes the rotating status as stopping when the ignition switch is turned ON with the turntable rotating. That causes the vehicle mark to rotate when the vehicle is stopped.

When Driving on Same Road, Sometimes Vehicle Mark is in Right Place and Sometimes it is in Wrong Place

The conditions of the GPS antenna (GPS data) and gyroscope (angular speed sensor) change gradually.

Depending on the road traveled and the operation of the steering wheel, the location detection results will be different. Therefore, even on a road on which the location has never been wrong, conditions may cause the vehicle mark to deviate.

DTC/circuit diagnosis
U0428 STEERING ANGLE SENSOR DTC Logic DTC DETECTION LOGIC CONSULT Display DTC Detection Condition Possible Cause ST ANG SEN CALIB [U0428] The neutral positio ...

Removal and installation
AV CONTROL UNIT Exploded View AV control unit bracket (LH) AV control unit AV control unit bracket (RH) Removal and Installation REMOVAL CAUTION:  Before disconnecting the ...

Other materials:

Symptom diagnosis
CVT CONTROL SYSTEM Symptom Table The diagnosis item number indicates the order of check. Start checking in the order from 1.  Perform diagnoses of symptom table 1 before symptom table 2. Symptom Table 1 Symptom Table 2 ...

Preparation
Special Service Tool The actual shape of the tools may differ from those illustrated here. Tool number (TechMate No.) Tool name Description — (J-46534) Trim Tool Set Removing trim components ...

Preparation
Special Service Tool The actual shape of the tools may differ from those illustrated here. Tool number (TechMate No.) Tool name Description — (J-46534) Trim Tool Set Removing trim components — (1-20-2721-1-IF) Distance Sensor Ali ...

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